The Company shall, in no circumstances whatsoever and howsoever caused, shall be liable to the client or any person traveling with him for Loss of Baggage by the Airline, failure to provide meal of the client's choice by the Airline, Overbooking of seats by the Airline, failure on the part of Airline to accommodate client despite having confirmed tickets, Meals offered by the airline/ Quality of meal, Flight delay, if the client misses the flight, Changes of flight schedule / routing / airline mentioned at the time of booking, etc. In this condition the expression 'howsoever caused' includes negligence on the part of client or the service provider. If in the event that the client is booked on a particular Airline on a particular date and due to certain reasons beyond the control of the Company, the client is not allowed to board the flight, the client shall not hold the Company responsible for the same and no claim whatsoever can be made by the client against the Company. All the booking / cancellation / change of the airline ticket and the travel on such airline ticket will be subject to the terms and conditions of respective Airlines and the same may be provided to the client by the company upon request from client. Airlines are operating as per its own norms, rules and regulations and client has to strictly adhere to the same.

Loss / Damage

Company is not responsible for any loss or damage to personal belongings during the stay in the hotel or while traveling in the coach. Due to theft or loss of baggage, tour participant can lodge a complaint with the local authorities on his/her sole discretion, cost, risk and consequences.

Cancellation due to visa rejection

All the clients travelling on M/s Travelectro World must be in possession of a valid visa. Client shall ensure that the Visa Application Form (s) is duly filled and verified by the Client, to its satisfaction, before it is submitted to the Embassy. / Consulate. However kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy's decision The role of the company is only to provide necessary guidance to the client for the purpose of applying for VISA. The company will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the client, the issuance of visa will further be delayed / rejected, and the client will not hold M/s Travelectro World liable for the same. Client should adhere to all the norms and conditions laid by the consulate / embassy. Upon rejection of visa, if the client wishes to reapply for the visa, he / she is liable to pay again the requisite fee to the consulate and he / she will not claim same from M/s Travelectro World.

Privacy of information

We treat all the information furnished by you as confidential. However, you consent and authorize us to share all or any information pertaining to you with airline, hotel or other service providers who will provide the services to you during your tour and also to fellow traveler(s). You acknowledge that we shall be constrained to disclose the information furnished by you, if such disclosure is required by the law or by an order of a court or the rules, regulations or enquiry by any government / statutory agency having regulatory or statutory authority over the Company.

Quote Terms & Conditions

All prices quoted on the website included are per person twin share, include discounts, and are subject to availability and rate of exchange changes. Offers above are a guide only and may vary depending on departure date. Visas may be necessary and insurance is essential. AIRFARES: have different validities and book by/travel dates, please ask us for more information!

Offers can be removed at any time

It is always best to book as early as possible as all prices quoted are subject to availability and rate of exchange at the time of booking.

HAVE I GIVEN YOU THE BEST PRICE? We aim to be as competitive as possible and always offer better value. If you receive a lower written quote elsewhere, please let us know.

PASSPORTS - Please ensure that you are in possession of a passport valid for a minimum of 6 months after your return date to South Africa.

VISAS - Please ensure all the necessary visa requirements have been met for all countries visited or transited during your travel.

TRAVEL INSURANCE - Travel Insurance is essential to protect you from cancellation, medical and personal expenses or loss. We highly recommend purchasing insurance for all persons travelling.

UNABRIDGED BIRTH CERTIFICATE - New Immigration regulations come into effect 01 June 2015, one of which requires all children under 18 yrs of age to travel with their unabridged birth certificate or full birth certificate displaying both parent's names. Please ensure you have applied for these well before your intended holiday.

TRAVELLING WITH CHILDREN SA Immigration Regulations for travelling internationally:

From 01 June 2015, all children under the age of 18 require the following when travelling internationally:

  • Valid Passport, valid for at least 6 months after their return
  • Any required visas for the destinations they are travelling to or through
  • Unabridged Birth certificate (this may be called a Birth Certificate or other name if from a different country but it must contain full details of BOTH parents of the child).


For the services contracted, a minimum deposit of 30% of the total cost is to be paid by you to Travelectro World. The deposit is required to hold the booking on confirmed basis.

Balance Payment

Balance payment is to be made 30 days prior to the date of departure. Any booking made within 30 working days of the date of departure would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Even after making the 30% advance to confirm your bookings, in some cases it might be required that you need to pay additional advance amount before the final balance payment date depending on the contractor / supplier's payment deadline as and when applicable.


  • At time of making the booking all accurate details are required.
  • No amendments are allowed after commencement of travel.
  • All booking must be made on pre-payment basis (i.e. must be paid in full in India before the passenger departure).
  • All rates are subject to a revision - if there is a fluctuation in the currency rates.
  • There could be variation of policies for the booking/reservations made by the hotel during the peak season / trade fair/New Year/ Christmas Eve, Public holidays etc.

Cancellation Policy

All services such as Airline seats / Hotel accommodation / Ground transportation etc. for your tour / travel are blocked after the booking is made. We are still liable to pay to all our suppliers / vendors the agreed charges including penalties, if these services are released / cancelled within the below mentioned time frame. If circumstances make you cancel the tour, the cancellation must be intimated to us in writing and cancellation charges payable are provided as below:-

Cancellation charges per person:

  • 21 days before to the departure of the tour - 30 % of the total tour cost.
  • 20 - 15 days prior to the departure of the tour - 50 % of the total tour cost.
  • 14 - 8 days prior to the departure of the tour - 70 % of the total tour cost.
  • 7 days or less prior to the departure for the tour or a "No Show" - 100 % of the total tour cost.
  • For Cancellations/Amendments made whilst on tour - 100 % of the total tour cost.
  • In some cases the cancellation charges may vary or may change & same would be intimated separately on case to case basis.

Not Included in the Tour Cost

The cost of gratuities, insurance sightseeing, excess baggage charges, laundry, drinks, tips, airport taxes, meals except where indicated and items of personal nature are not included in the tour cost.

Mandatory Identification Document

It is Mandatory for all guests

  • For foreign nationals – copy of Passport + Visa is mandatory.
  • For domestic clients – copy of Driving License ID Document.